Branch Administration Officer

Marquette, MI

Full Time

Manager/Supervisor

We are a community bank that has been established since 1887. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values.

Branch Administration Officers are responsible for the effective performance and operation of the branches located within an assigned region.

This position is located at our headquarters on Front St in Marquette and oversees the four branches in the region: Marquette- Front St, Marquette- McClellan, Harvey, Negaunee.

Primary Responsibilities

Relationship Management and Business Development:

Responsible for ensuring exceptional customer service standards are being upheld throughout the region.
Drive business growth by identifying and pursuing new customers across both retail and business segments.
Cultivate and maintain strong relationships with current customers by assisting with all deposit needs including providing proposals, performing account analysis, promoting Treasury Management services, and recommending solutions.

Employee Development and Management:

Review and address regional staffing, training, and development needs.
Mentor and support Branch Managers and Customer Service Representatives.
Monitor staff performance and goals, provide ongoing feedback, and conduct performance evaluations.
Ensure proper training and development of all deposit services staff in the region.
Ensure effective implementation and adherence of bank policies and procedures.

Minimum Requirements

2 years banking or financial industry experience
2 years leadership experience including ability to motivate others, supervise, train, and mentor employees
Self-motivated and self-directed
Proficient computer skills
Exceptional customer service and communication skills
Exceptional organization and time-management skills

Preferred Qualifications

Bachelor's degree in business related degree

Full Time Benefits include

Paid time off (3 weeks to start)
Volunteer time off (1 day per year)
Paid holidays (9.5 days per year)
Health insurance through Blue Cross Blue Shield of Michigan
Telehealth with $0 copay
HSA plan options, including employer contribution
Vision
Dental
401(k) retirement plan with up to 6% match (after 1 year)
Short term disability insurances (paid 100% by company)
Long term disability insurance (paid 100% by company)
Life insurance (paid 100% by company)
Voluntary life insurance
Employee Assistance Program
Employee Stock Purchase Plan

This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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