Branch Administration Manager
Houghton, MI
Full Time
Manager/Supervisor
We are a community bank that has been established since 1887, bringing us to nearly 137 years of serving our customers. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values.
As a Branch Administration Manager you are responsible for the effective performance of 3 branches within the Copper Country region, including operations, customer service, training, and security within the bank’s objectives.
Primary Responsibilities
- Lead, manage, and develop a team of branch managers, focused on expanding customer relationships and delivering an exceptional customer experience
- Mentor and support Branch Managers, helping them to be successful in obtaining performance objectives
- Monitor staff performance and goals, provide ongoing feedback, and conduct performance evaluations
- Review and address regional staffing, training and development needs
- Ensure effective implementation of bank policies and procedures
- Collaborate with other Branch Administration Managers to establish strategic objectives and goals, complete initiatives, and maintain consistency bank-wide
- Collaborate with other department leads to assess, create and develop bank efficiencies, products, and procedures
- Responsible for providing business customers with proposals, performing account analysis, and presenting solutions to business that enhances their cash management
- Support other region’s branches in the absence of their assigned Branch Administration Manager
Minimum Requirements
- 5 years banking experience
- 2 years leadership experience including the ability to motivate others, and supervise, train and mentor employees
- Self-motivated and self-directed
- Proficient computer skills
- Exceptional customer service and communication skills
- Exceptional organization and time-management skills
Preferred Qualifications
- Bachelor's degree in business related degree
Full Time Benefits include:
- Paid time off (3 weeks to start)
- Volunteer time off (1 day per year)
- Paid holidays (9.5 days per year)
- Health insurance through Blue Cross Blue Shield of Michigan
- Telehealth with $0 copay
- HSA plan options, including employer contribution
- Vision
- Dental
- 401(k) retirement plan with up to 4% match (after 1 year)
- Short term disability insurances (paid 100% by company)
- Long term disability insurance (paid 100% by company)
- Life insurance (paid 100% by company)
- Voluntary life insurance
- Employee Assistance Program
- Employee Stock Purchase Plan
This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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